Important Information.
Vaccinations
It is your responsibility to ensure that you are immunised. We recommend consulting your GP or a travel clinic now so you can make an informed decision about your health and travel vaccination requirements.
As of May 2023 - Tourists entering or transiting mainland Tanzania or Zanzibar are not required to present a COVID-19 vaccination certificate or test certificate unless required by their airline, transit destination, or final destination.
Proof of yellow fever vaccination may be required for entry to Tanzania if arriving from or transiting through a yellow fever risk country. Australia is not considered a yellow fever risk country.
Malaria
Malaria transmission is limited by temperature, humidity and altitude and can vary significantly from region to region, you will not be at risk of Malaria above 1800m. The risk of contracting Malaria however is prevalent throughout Tanzania and the most important preventive strategy is to avoid getting bitten. Whether or not you have opted to take anti-malarial medication, we recommend the following particularly at dawn and dusk when significant risk exists :
Use insect repellant, wear light coloured, loose fitting clothing, avoid scented soaps, shampoos, deodorants, perfumes or after-shaves, wear shoes and socks, and sleep with a mosquito net.
Travel Insurance
It is compulsory that you purchase travel insurance. We recommend making sure that it covers you for accidents, sickness, emergency medical, international medical evacuation, baggage loss and trip cancellation. If you are considering using complimentary Credit Card travel insurance click here for some useful information. You are required to provide us a with a copy of your travel insurance policy before departing Australia. It is your responsibility to understand the costs and procedures your policy requires in an emergency.
You can take out additional emergency evacuation insurance with Arusha Medivac. Memberships are $20 per person for up to 4 weeks. Arusha Medivac will provide rapid response emergency medical air ambulance flight to your preferred destination within Tanzania or to Nairobi, Kenya - which has the best medical facilities in East Africa. They are the only service provider in Tanzania with their own aircraft and professional medical team.
If you are climbing Mt Kilimanjaro it is important that you ensure that you are covered for a high altitude climb as some policies do not cover this without an additional premium. Mt Kilimanjaro is 5895m above sea level.
Flights
You need to arrive at Kilimanjaro International Airport (JRO) to begin your safari. The Airport is located 40kms from Arusha, or approximately 1 hour by car. Facilities include souvenir shops, jewellery shops, a coffee shop, bistro, book shop and a bar.
We recommend allowing at least 1 rest day between arrival at JRO and the start of your safari or climb to allow for any flight delays and to recover from your international flight
Sometimes luggage is delayed during air transit. It is recommended to take a change of clothing and any essential medication in your hand luggage. At the very least a pair of clean underwear, toothbrush and walking shoes.
Please ensure all your bags have baggage tags with your name and contact telephone number. It is also a very good idea to put a label with your name, address and telephone number, as well as a copy of your hotel details inside each piece of luggage. Locks are advisable inflight and in room during your accomodation stay.
Tanzanian eVisa
You can apply for an Online Visa to visit the United Republic of Tanzania (both Tanzania Mainland and Zanzibar) via Tanzania’s Electronic Visa Application System. You are required to fill in the online form, make payment, and submit your application online. Your form will be internally reviewed and processed and your visa will be granted electronically.
It is your responsibility to have a valid passport, with at least 6 months validity and 2 blank facing pages. You must get your Tanzanian Visa before leaving your destination country.
Be careful of third party companies offering visas some clients have been scammed using other service providers.
Please Note:
A single-entry eVisa for Kenya allows you to enter, exit and re-enter the country after visiting either Tanzania or Uganda, without having to purchase a multiple-entry visa.
Luggage Allowance
International airlines may impose fees or require you to remove articles if weight or size limits are exceeded. We advise you to contact your airline or travel agent for specific information prior to departure, as size and weight limitations may vary.
Airport transfers and safari vehicles have been costed assuming one bag per person. In addition to your main piece of luggage, you may also bring a small bag in the safari vehicle to sit at your feet. If you have extra luggage extra vehicles may be required. Please notify us in advance.
Regardless of what international air baggage allowances are, you are restricted to 15 or 20 kg of luggage for your internal flights. Please make sure you check the luggage allowance and restrictions for your internal flight airline.
Regional Air aircrafts are small in size and therefore have regulations regarding baggage limitations with much smaller luggage holds than most typical airlines. Please read their luggage conditions carefully.
Flightlink luggage allowance includes 1 x 20 kg SOFT luggage and 1 small soft bag carry on bag with maximum dimensions: (55 cm × 35 cm × 20 cm).
Plastic Bag Ban
As of June 2019, Tanzania prohibits the use, manufacture or importation of thin polyethylene bags, with many countries across the globe are following suit.
“Plastic carrier items known as ‘Ziplock bags’ that are specifically used to carry toiletries will be permitted as they are expected to remain in the permanent possession of visitors and are not expected to be disposed in the country.”
Health
BEFORE DEPARTURE: Prepare a list of your medications, including the name, dosage, prescribing doctor and their phone number. A copy of your prescriptions is vital in case of any health problems. If you have health problems, ask your doctor to prepare your medical history for a foreign doctor. It should include your name, address, emergency contact, blood type, medical history, current medications and dosages, drug allergies, reasons for prior hospitalisations and list of immunisations and dates. Pack sufficient medication for the duration of your tour. Your medication should be kept close at hand in your purse or carry-on bag. Due to strict drug laws, medication will need to be in an original container that shows the prescription label. It is your responsibility to be informed of what medication is/isn’t permitted and to carry a Dr’s Certificate for any prescription essentials.
As a precaution, all water should be regarded as potentially contaminated. We recommend using bottled water for drinking, brushing teeth, and washing fruit. Avoid ice. Water purification tablets are something to consider if you want to be extra cautious.
Use Alcohol-based hand sanitiser or antibacterial hand wipes.
Prepare a travel health kit with self-medicating items for common travel-related illnesses.
Money + Currency
The local currency is the Tanzanian Shilling (TSH), however Tanzania's tourist economy operates primarily using the US Dollar. The best currency to bring is US Dollars with most hotels and safari operators requiring payment in USD.
They are accepted virtually everywhere and save having unwanted local currency at the end of the trip. Some local restaurants and supermarkets charge in TSH, so you will need some local currency if you want to purchase small items locally.
ATM's dispense TSH, you cannot withdraw USD from ATM's. There is a daily limit usually between 150,000 - 300,000 TSH, depending upon the bank. You can use your Visa/Mastercard/Eftpos and four digit PIN to withdraw TSH.
Ensure the USD's you bring are from the year 2002 or later, most businesses will not accept notes earlier than 2002 or, they give a much lower exchange rate. You should bring small bills and they need to be in good condition and as new as possible. Locals and stores will not take torn or notes in poor condition. You can exchange AUD for USD in Arusha at banks, but will usually get a better rate in Australia.
Paying for drinks or any extras that you might purchase in lodges by card will attract a 5% surcharge so consider carrying USD or TSH to make these payments.
Be aware that some smaller vendors who accept USD with only dispense change in TSH i.e. bars and supermarkets etc
WARNING: Be sure to notify your bank before you leave with your travel dates to East Africa or they will most likely block your card.
Electricity
Electricity in Tanzania is between 220 - 240 Volts. This is the case in most of Europe, Australia, the United Kingdom and most countries in Africa and Asia. The standard frequency in Tanzania is 50Hz. If this voltage or frequency differs from the frequency used in your home country, please use caution when plugging in your devices.
Most modern digital appliances are built to be compatible with all worldwide voltages, from 100 volts to 240, but you should always check. If your appliance is already compatible, one or more of the following travel plug adapters (depending on which type of outlet is installed in any given specific building) will allow you to plug in.
Adapter for "Type G" British BS1363
Adapter for "Type D" Indian BS546 5 amp
Many camps and lodges do not have 24 hour electricity. Charge your appliances soon after arriving at your overnight destination or in your vehicle while on safari.
There are no charging facilities on Mt Kilimanjaro or Mt Meru.
Safety
Tanzania is a safe, hassle-free country and the Tanzanian people are very welcoming and happy. That said, you do need to take the usual precautions and use common sense. Keep valuables out of sight, particularly when walking in towns and cities. Use the safes provided in your room and don't leave valuables lying around.
Keep the side windows up in vehicles when stopped in traffic in cities and towns (particularly Dar Es Salaam & Nairobi) and keep your bags out of sight (e.g. on the floor behind your legs). Don't hang your phone/camera out the window of a vehicle in populated areas.
Don't get out of your vehicle in game parks unless your guide advises that it is safe to do so. When shopping in local markets and stalls have a wallet with small amounts of local currency, avoid opening a wallet stuffed with USD and cards.
Road Conditions
You are on an adventure and the roads can get bumpy.
If you have back or neck issues or just want some added comfort, bring a soft cushion and neck pillow to help with the bumps and give you comfort on the long drives.
Along with the bumps comes the dust, especially in the dry season. Following behind other vehicles or passing oncoming cars means driving through clouds of dust. Don’t expect to stay spotless on your safaris. We recommend bringing something to cover your nose and mouth such as a Buff, neck gaiter or bandana in case it gets bad or for people with some respiratory issues.
If you are prone to getting car sick on long rides you might want to bring some motion sickness tablets.
When going on safari it's best to have 2 small soft bags, one with the majority of your belongings for use at the camps and lodges and a smaller day pack to carry with you for your jacket, camera, binoculars, sunscreen, hat and personal items.
If you wear contact lenses it's a good idea to bring a pair of glasses in case your eyes become irritated by dust. When in game parks never get out of the vehicle unless your guide advises that it is safe to do so.
If you use your phone or devices extensively, then a portable battery pack is advisable for recharging when away from camp. While the cars have charging plugs they are slow and it's not always possible to charge everyones devices at once.
Tipping
Tipping in Tanzania is similar to the US System. For those working in the service industry in Tanzania, including drivers, guides, porters and waiters, tips form a significant part of their income.
Best practice is always to tip just once, usually at the end of your stay at each lodge or for drivers/guides at the end of the safari/climb or tour. It’s most common to tip in cash, ideally US dollars. Tipping by card isn’t the norm in Tanzania, and it can make it difficult to direct your tips to specific members of staff.
On Safari
$25 - 35 USD per car / per day for a safari guide is fair and in line with expectations.
At lodges there is usually a tip box, but it is also okay to tip people directly if they have helped to make your trip more special.
On Kilimanjaro
We suggest working out your tips with your group before you travel to ensure you have the right denominations and don’t need to worry about this the night before your climb.. Please note that it is very important that US bills are post 2006, crisp and not damaged, otherwise they won’t be accepted by the local banks. It is useful to have smaller denominations to allow you to give individual tips.
Below is a tipping guide to assist you in budgeting, it is your choice how much you tip and whether you tip or not:
Per Chief Guide - $25 USD per day
Per Assistant Guide - $20 USD per day
Per Chef - $15 USD per day
Per Porter - $10 USD per day
It is customary to give tips on the final morning of the climb. For more information on tipping please refer to the Kilimanjaro Porters Assistance Project (KPAP) tipping guide.
Tips are not included in the tour price and it is your choice if you tip or not. We are pretty sure once you experience the care and dedication of your crew or safari guide you will most certainly want to tip them.
Communication
Most Lodges will have some Wifi available in communal areas and occasionally in rooms. If you want to stay connected, we recommend you bring your own device and prepare for connecting via wifi at lodges.
Several cellular phone networks operate in Tanzania and there is excellent signal in the Arusha city area, and good signal around Tanzania. If you’d like more internet access than the lodge wifi, for convenience you may want to consider an eSIM. An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You need an eSIM-enabled smartphone and your cell phone must be compatible with the eSIM that you want to buy, not all eSIMs are compatible with all smartphones with eSIM technology.
More mobile operators are opening up eSIM to prepaid customers.
Check carefully the instructions around installing your eSIM as many recommend installation no sooner than the day before of the day of your journey. If you activate your eSIM beforehand, you may lose days of usage.
If you prefer a physical Sim card you will need to allow extra time to visit a provider in Arusha or Moshi town. A passport is required for sim card registration and you should allow time outside the safari tour to organise your SIM card as the queues can often be long.
Binoculars
On safari your driver will have a set of binoculars for the vehicle.
Good safari binoculars definitely enhance your safari experience and allow you to see the animals close-up. If you want the perfect view and don’t want to miss the magic moments we highly recommended that you bring your own.
Photography
Generally to get good close up images of animals you need a camera with a telephoto lens of at least 300mm and preferably 500mm.
Brings lots of charged batteries and memory cards. While the cars have charging facilities they are not always available for everybody to charge simultaneously.
Do not bring a drone unless you have arranged a permit before arrival, drones are prohibited in most national parks.
Tanzanians generally find it unacceptable to be photographed without permission, and many people will expect a donation before they agree to be snapped. We suggest asking locals before taking their photograph.
Gifts
If you want to show a gesture of appreciation, often just bringing some water and fresh fruit and vegetables will be appreciated. Clothes and shoes are well received or you might also like to bring a small token from your home country.
If you have any old, functioning mobile phones, ipad's or laptops we can always find a grateful home.